Payment / Shipping

This Payment and Shipping Policy describes the payment methods we accept and our shipping practices at Infinity Seed Shop Ltd ("we", "us", "our"). By making a purchase from us, you agree to the terms outlined in this policy.

1. Payment Methods

1.1. Accepted Payment Methods: We accept the following payment methods for purchases made on our website:

Credit cards (Visa, Mastercard, American Express, Discover)

Debit cards

PayPal

Other payment methods as indicated during the checkout process

1.2. Payment Security: We prioritize the security of your payment information. All transactions are processed through secure payment gateways that comply with industry standards for data protection.

1.3. Payment Authorization: By providing your payment information, you authorize us to charge the designated amount to your selected payment method.

2. Shipping

2.1. Shipping Destinations: We offer shipping to addresses within [list countries/regions]. Please note that we may not be able to deliver to certain remote or restricted areas.

2.2. Shipping Methods: We offer the following shipping methods:

Standard Shipping: 5 to 7 business days.

2.3. Shipping Charges: Shipping charges vary depending on the shipping method selected, the destination, and the weight of the package. Shipping charges will be calculated and displayed during the checkout process.

2.4. Order Processing Time: Orders are typically processed and shipped within [number] business days of payment confirmation. However, please allow additional time during peak seasons or holidays.

2.5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

2.6. Delivery Time: Delivery times may vary depending on the shipping method selected and the destination. While we make every effort to deliver your order promptly, please note that delays may occur due to factors beyond our control, such as weather conditions or customs clearance procedures.

3. International Shipping

3.1. Customs and Duties: For international orders, please note that you may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Please check with your country's customs office for more information on applicable fees.

3.2. Customs Declaration: We are required by law to accurately declare the value of all items included in international shipments. We cannot mark items as gifts or declare a lower value to avoid customs duties.

4. Order Status and Support

4.1. Order Status: You can check the status of your order by logging into your account on our website or contacting our customer support team at info@infinityseedshop.com.

4.2. Customer Support: If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer support team. We are here to assist you and ensure a positive shopping experience.